Terms and Conditions
1. Use of Website
You agree to use this Website only for lawful purposes. You may not:
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Use the Website for fraudulent purposes
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Attempt to gain unauthorized access to systems or data
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Interfere with the Website’s functionality
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Copy, reproduce, or exploit content without written permission
We reserve the right to refuse service to anyone for any reason at any time.
2. Products
We sell fashion jewelry, sterling silver jewelry, and 14K gold jewelry with diamond accents.
Product Descriptions
We strive to ensure product descriptions, images, and specifications are accurate. However:
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Colors may vary due to screen displays.
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Natural stones may vary in tone, inclusions, and texture.
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Slight variations in weight and measurements may occur.
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Handmade pieces may have minor natural differences.
These variations do not constitute defects.
We reserve the right to modify or discontinue products at any time without notice.
3. Pricing
All prices are listed in USD.
We reserve the right to:
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Change prices without notice
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Correct pricing errors
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Cancel orders placed at incorrect prices
In the event of a pricing error, we may contact you to confirm or cancel the order.
Taxes and shipping fees are calculated at checkout.
4. Orders & Acceptance
Once you place an order, you will receive an order confirmation email. This does not constitute final acceptance.
We reserve the right to:
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Cancel or refuse any order
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Limit quantities
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Refuse orders suspected of fraud
If we cancel an order after payment has been processed, you will receive a full refund.
5. Payment
We accept major credit cards and other payment methods offered at checkout.
Payments are processed securely through third-party payment processors. We do not store full credit card information.
6. Shipping
Shipping times are estimates and not guaranteed.
We are not responsible for:
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Carrier delays
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Customs delays
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Incorrect shipping addresses provided by the customer
Risk of loss transfers to the customer upon delivery confirmation by the carrier.
7. Returns & Exchanges
[Customize this section according to your policy.]
Example structure:
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Returns accepted within 30 days of delivery.
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Items must be unworn and in original condition.
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Custom, engraved, resized, or special-order pieces are final sale.
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Shipping fees are non-refundable unless the item is defective.
We reserve the right to refuse returns that do not meet our criteria.
8. Repairs & Warranty
We offer a limited warranty covering manufacturing defects for 1 months from purchase.
The warranty does not cover:
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Normal wear and tear
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Tarnishing (especially sterling silver)
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Scratches or dents
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Damage caused by misuse or improper care
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Lost stones due to impact
Repairs outside warranty may incur a fee.
9. Jewelry Care Disclaimer
Sterling silver may naturally tarnish over time. Fashion jewelry may discolor depending on exposure to moisture, chemicals, or skin acidity. Proper care is the responsibility of the customer.
We are not responsible for damage resulting from improper care.
10. Intellectual Property
All content on this Website, including:
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Logos
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Designs
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Product images
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Text
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Graphics
is the exclusive property of Sphera Milano and may not be used without written consent.
Unauthorized use may result in legal action.
11. Limitation of Liability
To the maximum extent permitted by law, Sphera Milano shall not be liable for:
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Indirect or consequential damages
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Loss of profits
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Loss of data
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Delays in delivery
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Allergic reactions to metals
Our total liability shall not exceed the amount paid for the purchased product.
12. Indemnification
You agree to indemnify and hold harmless Sphera Milano from any claims, damages, or legal fees arising from your misuse of the Website or violation of these Terms.
13. Governing Law
These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in New York, New York.
You agree to binding arbitration instead of court litigation.
14. Fraud Prevention
We reserve the right to:
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Request additional verification
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Cancel suspicious transactions
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Refuse high-risk orders
Chargebacks initiated without valid cause may result in being permanently banned from future purchases.
15. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.