Effective Date: January 1, 2018
Website: www.spheramilano.com
Sphera Milano ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our fashion jewelry, sterling silver jewelry, and 14K gold jewelry products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely via third-party payment providers)
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Order history
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Account login credentials
B. Non-Personal Information
We may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on pages
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Referring website
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Cookies and tracking data
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you regarding orders and inquiries
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Provide customer support
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Improve our website and services
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Send promotional emails (if you opt-in)
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Prevent fraud and enhance security
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Comply with legal obligations
We do not sell your personal information.
3. Payment Processing
All payments are processed through secure third-party payment providers. We do not store full credit card information on our servers. Payment providers handle your payment information according to their own privacy policies.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance user experience
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Remember your preferences
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Analyze website traffic
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Improve marketing efforts
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. Sharing of Information
We may share your information with:
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Payment processors
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Shipping carriers
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Website hosting providers
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Marketing service providers
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Legal authorities when required by law
We only share information necessary to perform services on our behalf.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information as long as necessary to:
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Fulfill orders
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Maintain business records
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Comply with legal obligations
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Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate data
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Request deletion of your data
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Object to certain data processing
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Withdraw consent for marketing communications
To exercise these rights, please contact us at:
📧 Sales@SpheraMilano.com
📍 2906 Shell Rd 4th floor, Brooklyn NY 11224
9. Email Marketing
If you opt-in to receive marketing emails, we may send updates, promotions, and product announcements. You may unsubscribe at any time using the link provided in our emails.
10. Children's Privacy
Our website is not intended for individuals under the age of 13 (or 16 where applicable by law). We do not knowingly collect personal information from children.
11. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Sphera Milano
2906 Shell Rd
4th Floor
Brooklyn NY, 11224
Email: Sales@SpheraMilano.com
Phone: (212)221-3953